Frequently Asked Questions

Absolutely - times have moved on, and it's becoming less acceptable for poor quality photography to be used for Estate Agency listings. Sellers have higher expectations - you're selling their most valuable asset after all! And buyers are far more likely to click on a property that catches their eye when scrolling - Rightmove research shows that "great listings" achieve 93% more leads than "average listings", and that great photos are the foundation of a great listings.

Absolutely - AirBnB and Booking.com listings need to get viewers to commit to purchase online before physically viewing the property. The photos are basically the first and only impression the renters have before making a decision to part with their money. If the first impression they have is poorly lit and badly framed photos, they may very well move onto the next property with well framed, well lit photography that fully shows what the property offers. According to AirBnB's website, high quality images are one of the biggest factors for guests when trying to determine which listing to book, and eyecatching photography may increase bookings and revenue by up to 20% - so Professional Property Photography will hopefully pay for itself many times over in no time.

Professional Property Photography costs £70 per hour, per property. The vast majority of properties are completed well within this timescale, however if you have a larger property, or you want more of a Lifestyle shoot for an AirBnB listing or amazing home, then a 2 hour session may be more appropriate. Contact me to have a chat about your requirements

Yes of course, I'm happy to offer discounts for longer appointments. Please contact me to have a chat about your requirements and I can tailor a quote to your needs

It is entirely up to you. Many Estate Agents have more than one professional property photographer on board to ensure they are always covered in busy periods, or times of illness or holiday. I'm more than happy to work with you as your main photographer, or as a reserve photographer

Basically, ensure the house is clean, tidy and as free of clutter as possible before I arrive. I recommend you remove all hygiene products, mats and towels from bathrooms and cloakrooms, keep kitchen work tops clear except for small appliances, make the beds, remove all pet food bowls and beds, mow and weed the lawns and remove bins and cars from outside.

I generally say no - if you're selling a family home, a room with childen's toys shows the property is a good family home. Make it as tidy as possible and pick up the Lego, but show it as a child's room. The same for offices, studies and utility rooms - I feel these rooms have a purpose and should look like they're used for that purpose, but make sure they're as clutter free as you can

Definitely move them if possible - and while you're at it, remove the wheelie bins! A clear shot of the front and driveway looks far better than one with cars and bins. If a car cannot be moved then no problem - I can leave it in the photo, or for a small charge I may be able get the photo edited to remove it

It is entirely up to you - some people feel it makes the photos look more inviting, others prefer to remove them for privacy - especially children's photos. Anything you don't want shown, remove before I arrive - alternatively I can blur faces out of any photos if you prefer

Actually no - in fact for interior shots, sunny days can be a real problem due to the amount of light coming through the windows, which can cause light beams on the walls, floor and furniture if the light can't be shut out, and can wash the colours out of the room. Often on sunny days I will close certain blinds and shutters to minimise the sunlight, and will adjust the camera settings to compensate. If it's cloudy and overcast outside, great for internal shots - and for the external shots, I can edit them to add blue sky and fluffy clouds

Whether I'm doing just property photography, or the full set - property photos, floorplans, drone property photography - all your files will be ready to send to you the evening of the appointment, providing payment has been made. Depending on how busy a day I've had it may not be till midnight, but they will be ready for you - I have a lot of late nights! The only exception may be a video tour, as these can take a while to edit, but I will aim to get these back to you the following day

Ultimately, I own the copyright to any property photos I have taken. However whoever commissions me to photograph the property, and pays for the photo shoot, is free to use them on any property portals, marketing materials or social media sites. So if the Estate Agents pays for the property photography, they can use the photos as they see fit. However, if the vendor changes Estate Agents, the new Agents cannot use my photographs. If the property owner pays me direct, they are free to use the photos with any Estate Agent or Holiday Rental website such as AirBnB and their own social media.

It depends on the size of the property and how long the property photography session is. On average, I provide around 20-40 photos but for a 2 hour session it can be around 80

Payment can be made by cash, bank transfer, credit card or PayPal. The photos will be released once I have processed them and cleared funds have been received unless by prior agreement

It really depends how much work I have at the time and where your property is, but I can usually get to you within a few days. That's not to say I can't get to you quicker - I may have an appointment close to you that I can tie you in to, and it's common for me to get to appointments the next day. My quickest turnaround was 4 hours from call coming in to photos being sent! If you need a quick appointment, best to call me, text me or Whatsapp me.

Absolutely I would. Just because you're using Purple Bricks free listing service, doesn't mean you have to take the photos yourself. With my professional property photography, your property will stand out on Rightmove and hopefully generate interest from buyers. I can also provide you with a property floorplan, a video tour and drone aerial photography - so everything you need to market your property

To book me for a professional property photography shoot on your property for your Estate Agent, AirBnB or Booking.com listing please contact me to have a chat about your requirements. If I don't answer the phone when you call, please leave a message or drop me a text or Whatsapp - I may be in an appointment and I don't always like to answer the phone when I'm with a client. Don't forget to check my service areas page to make sure I cover your area

I have a straight forward cancellation policy - that is to just ask you to be courteous, and if you want to cancel, please give me as much notice as possible. If you have prepaid for an appointment and cancel the day before the session is booked I'll refund the payment in full, although if you cancel on the day of the appointment I won't be able to offer a refund. Please bear in mind that I am self employed, and if you cancel an appointment scheduled for the middle of the day at the last minute, I am basically sat in a carpark for an hour losing income, so please be respectful and give me as much notice as possible

Again, pretty straightforward. The only data I collect from you will be your name, contact details and address, and these will be used solely for the purpose of booking appointments and invoicing. Customer details are saved in my database (run by Wix), but your saved details can be viewed and deleted at any time on request. I don't send marketing emails or post out to my client database, I don't allow third party advertisers on my site or affiliate with any advertising companies so your personal details will never be shared with anyone else. Your contact details will also be saved on my password protected work calendars run by Google and Wix, but only accessible by myself. Again, these can be viewed and deleted any time on request.